We’re truly sorry we did not live up to your (or our) expectations.
There is nothing FUN, SIMPLE or FAST about dealing with our mess up - and, we want to make it right. Please let us know how you got here. This way we can use this as a learning experience and put practices in place for it not to happen again.
Along with saying we're sorry for our internet link 'snafu' - please, enjoy a video of our Kids Club Mascot, Dollar Dog, at the Bark For Life event. (We know this is much more enjoyable than clicking on links taking you nowhere).